Frequently asked questions

Planning a trip, a sleigh ride, Dunajec River rafting, or transport to attractions in Zakopane and have some questions?
You’re in the right place! Below, we’ve gathered the most frequently asked questions from our guests.

We hope you’ll find everything you need to plan your time in the Podhale region without stress or uncertainty.

But if you’d like to ask something more or simply prefer to talk — we’re here for you. Just call or message us, and we’ll be happy to advise you and help with your reservation.

Where can I find the full offer of your tours and attractions?

You can find the full offer of attractions and one-day trips on our website: attractions in Zakopane.

There you’ll find detailed descriptions of each option, current prices, the program, duration, and booking rules.

If you prefer quick, direct information — we’re happy to recommend what’s best depending on the weather, date, and whether you’re traveling with children, as a couple, or solo.

Just call or message us — we’ll help you choose the perfect attraction for you.

You can make a reservation in whatever way is most convenient for you:

📞 by phone
💬 via SMS or WhatsApp
✉️ by email
📝 through the contact form on our website

After your inquiry, we’ll confirm availability and all details (pickup time, meeting point, price).

As for the deposit — it depends on the booking date, group size, and type of attraction. In most cases, payment is made directly to the driver on the day of the trip.

If a deposit is required (e.g., for early reservations or larger groups), we’ll inform you clearly during the booking process — with no surprises and no hidden conditions.

Yes, absolutely! Although we specialize in serving individual travelers and smaller groups, we successfully organize trips and attractions for large groups — even over 100 people.

We can arrange:

🚐 full transportation
🔥 a private sleigh ride or feast
🌲 one-day trips with a tour leader
🎉 team-building attractions for companies
🎓 school trips
🥳 group events and celebrations

We tailor every program to your needs — menu, attraction duration, additional activities, and logistics can all be planned so everything runs smoothly and without stress.